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Guest Services Call Center Specialist
Job in
Rock Island, Rock Island County, Illinois, 61202, USA
Listed on 2026-07-31
Listing for:
Bally's
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Bally's Quad Cities in Rock Island, IL, is seeking a courteous Guest Services Associate to warmly welcome guests, answer calls, relay requests, and assist with reservations and directions.
You will maintain property knowledge, resolve guest issues, and ensure compliance with hotel policies while delivering responsive service in a fast-paced environment. Excellent communication and the ability to work nights, weekends, and holidays are required.
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