TRIO Academic Counselor & Program Coordinator

About Augustana College

Augustana College is a nationally recognized college of the liberal arts and sciences dedicated to investing in engaged learning, maximizing student potential, and strengthening community partnerships - the guiding priorities of our Bold & Boundless Strategic Plan (2024-29). For our 2,500 students from all backgrounds, Augustana provides a transformative experience that integrates rigorous academics, hands-on learning and mentorship to prepare graduates for meaningful careers and lifelong success.

Augustana College is a nationally recognized college of the liberal arts and sciences dedicated to investing in engaged learning, maximizing student potential, and strengthening community partnerships - the guiding priorities of our Bold & Boundless Strategic Plan (2024-29). For our 2,500 students from all backgrounds, Augustana provides a transformative experience that integrates rigorous academics, hands-on learning and mentorship to prepare graduates for meaningful careers and lifelong success.

The college’s scenic, wooded campus is located in Rock Island, Illinois, part of the Quad-Cities metro area (pop. 470,000) along the Mississippi River, about a 3-hour drive from Chicago. At Augustana, we seek innovative and student-centered professionals who are excited to contribute to our strategic goals of empowering students through engaged learning, leadership development and real-world experiences. Employees at Augustana enjoy an excellent benefit package including medical, retirement, generous paid time off, tuition benefits for employees and their family members, and much more.

Status: Full-time, Exempt, 12-month position

Reports to:

Director of TRIO-SSS & Accessibility

TRIO-Student Support Services (Grant-Funded)

The Academic Counselor & Program Coordinator provides holistic, proactive support for TRIO-SSS participants, specifically low-income, first-generation, and/or students with disabilities, to foster persistence, academic success, and graduation. This role serves as a hybrid position that bridges front-line student advising with programmatic operations. Under the supervision of the Director, the successful candidate will facilitate student success through intrusive, strengths-based academic coaching, while simultaneously collaborating with the Director on operational, grant-compliance, and engagement strategies necessary to ensure the program meets its federal objectives.

• Provide holistic support:
  Conduct academic, career, and personal development coaching using a strengths-based, intrusive approach. Build and sustain positive relationships with a diverse student population to improve retention and graduation rates.
• Monitor progress:
  Utilize early alert and student success systems (e.g., Starfish) to track participant progress, document all contacts, and implement timely interventions.
• Early Intervention:
  Assume a lead role in processing and resolving early alert flags, collaborating with campus community members to address barriers to student persistence.

• Operational Oversight:
  Assist the Director and Data Specialist in developing, maintaining, and updating programmatic processes and the Policy and Procedures Manual.
• Data & Reporting:
  Collaborate with the Director and Data Specialist to collect, analyze, and report detailed data for the Department of Education, contributing to the Annual Performance Report.
• Federal Compliance:
  Ensure all programming, recruitment, and intake processes align with Federal regulations, mandates, and grant performance objectives.
• Recruitment:
  Lead summer recruitment and intake efforts; verify student eligibility based on federal guidelines and conduct comprehensive assessments.

• Event Planning:
  Collaborate with the Director and Data Specialist to design, coordinate and deliver workshops, events, and services that meet student needs.
• Peer Mentoring:
  Plan, implement, and oversee the Peer Mentor Program, including the recruitment, training, and supervision of student…