Slot Attendant - Dual-Rate - Shift Manager
Listed on 2026-08-22
-
Entertainment & Gaming
Casino & Gaming, Event Management & Planning, Customer Service Rep
Job Category: Gaming - Slots
Requisition Number: ATTEN
011752
- Posted :
August 7, 2026 - Full-Time
- On-site
- Rate : $15 USD per hour
Showing 1 location
Bally's Quad Cities
777 Bally Blvd
Rock Island, IL 61201, USA
Bally's Quad Cities
777 Bally Blvd
Rock Island, IL 61201, USA
- Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
- Respond to guest and member inquiries related to services, features, attractions, promotions, and other special events offered by the Company
- Understand the essential functions of the slot machines and game themes
- Process transactions related to slot operations, including jackpots, paper fills, wallet buys
- Ensures department adheres to all regulatory, departmental and company policies and procedures
- Oversee all aspects of slot operations while on duty
- Troubleshoot and solve slot-related issues independently
- Train and develop Slot team members through education, training, coaching, and corrective action
- Knowledge of all promotions and events
- Monitor assigned areas on the gaming floor, remaining mobile and visible to guests
- Recognize and respond to minors in the casino
- Recognize signs of problem gaming an alcohol intoxication and report any issues to management
- Support the integrity of gaming on the floor
Environmental
Working Conditions:
- The work environment contains bright lights, loud noise, and stressful situations.
- Target Salary Range $15.00 Plus Tips and/or $24.00 while working as a dual rate role.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications Skills Preferred Customer ServiceIntermediate
Intermediate
Behaviors:
Motivations:
Education PreferredHigh School or better.
Experience PreferredRequired to obtain and maintain a gaming license issued by the Illinois Gaming Board
Working knowledge and experience with slot management systems and Microsoft
Must be able to organize, delegate, and follow through on different projects
Must be 21 years of age or older
Basic computer skills
Must possess cash handling skills
Must be willing to do some mechanical and troubleshooting of slot machines
Excellent written and verbal communication skills
Able to work flexible shifts including nights, weekends, and holidays
Read, write, speak, and understand English
Respond to visual and aural cues
Operate in mentally and physically
High School graduate or equivalent
Able to wear earpieces and use a radio
Must be able to bend, twist, push, and pull
Physically mobile with reasonable accommodations
Licenses & Certifications PreferredEqual Opportunity Employer
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