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Guest Care Call Center Specialist - Nights & Weekends
Job in
Rock Island, Rock Island County, Illinois, 61202, USA
Listed on 2026-08-23
Listing for:
Bally's Quad Cities Casino & Hotel
Full Time
position Listed on 2026-08-23
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep, Guest Services
Job Description & How to Apply Below
Bally's Quad Cities Casino & Hotel in Rock Island, IL is seeking a guest-focused associate to answer incoming calls, assist guests with directions, reservations, and inquiries about the property, hours and amenities.
The role requires excellent written and verbal communication, a high school diploma or equivalent, and the ability to work nights, weekends and holidays. You will also assist with guest requests and coordinate with housekeeping and facilities as needed.
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