Fund Development Coordinator

Overview

SUMMARY: The Fund Development Coordinator reports to the Special Projects Director and supports both the Special Projects Director and President in carrying out the organization’s fundraising and donor engagement activities. While the Special Projects Director and President define the vision and strategy for appeals, campaigns, and donor engagement, the Fund Development Coordinator helps implement these plans—managing the donor CRM, processing donations, coordinating campaign materials and communications, supporting donor stewardship, and providing data insights on donors and prospects.

This role ensures day‑to‑day fundraising operations run efficiently and align with the organization’s mission and goals.

include the following. Other duties may be assigned.

• CRM and Data Management:
  Serve as the primary administrator of the donor CRM (Bonterra Every Action), maintaining accurate donation records, pledges, matching gifts, and constituent data. Ensure data integrity, consistency, and timely gift entry in coordination with the fiscal team.
• Appeal and Campaign Implementation:
  Execute annual fundraising campaigns and appeals across mail, email, and social media based on the strategic vision set by the Special Projects Director and President. Prepare campaign materials, coordinate list segmentation and delivery, and ensure all acknowledgments are timely and personalized.
• Donor Stewardship:
  Facilitate donor touchpoints and communication plans to enhance retention and engagement. Oversee acknowledgments, thank-you letters, and impact updates. Maintain stewardship activity records and ensure donor follow-up plans are tracked effectively.
• Data Reporting and Insights:
  Generate and analyze CRM reports to inform the Special Projects Director and President about donor trends, campaign performance, and prospect opportunities. Identify emerging patterns that can guide strategic adjustments.
• Solicitations:
  Make direct solicitations for small to mid-level gifts (approximately $100–$1,000) from donors not yet engaged in major gift conversations, under the direction of the Special Projects Director.
• Event Support:
  Collaborate with program and development staff to support mission-driven events, ensuring donor registration, information collection, and post-event follow-up are executed accurately.
• Collaboration:
  
  Coordinate with the Fiscal, Development, Marketing, and Program teams to align fundraising activities with organizational objectives and mission impact.
• Administrative Support:
  Schedule donor and prospect meetings, prepare briefing notes, assist with development calendars, and support presentations or materials for leadership and the board.

• This job has no supervisory responsibilities.

• Excellent analytical, organizational, planning, and problem-solving skills with an ability to prioritize, drive and complete multiple projects under stringent deadlines, and to respond to changing priorities
• Attend meetings as requested by the President – including board/committee, staff, and community meetings.
• Must be able to understand and utilize generally accepted accounting principles (GAAP), Grant Accountability Transparency Act (GATA), and adhere to Office of Management & Budget “OMB” Part 200.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Must have full knowledge of and adherence to Project NOW’s Finance Policies and Employee Handbook.
• Excellent verbal and written communications skills, including frequent phone and in-person interactions with diverse people.
• Ability to maintain confidentiality.
• Data management skills: analyzing information for appropriate entries, learning complex data entry codes and procedures quickly, modifying database reports, prioritizing data entry projects and reviewing work for accuracy.
• Working knowledge of database software required, including generation of reports.
• Familiarity with Microsoft Office Suite, Outlook Mail and Calendars, and Adobe Reader and ability to learn Bonterra Every Action (CRM/event management/email marketing) software…