Service Writer

Serve as initial contact person, receive and screen calls and visitors.

Coordinate the flow of communication through the assigned office in an efficient and effective manner with staff, the general public, businesses, and others, take messages as appropriate.

Enter all timecards for technicians.

Reconciles all payroll entries before payroll is run biweekly.

Perform miscellaneous typing for the service department.

Assist with filing from other areas of the shop office.

Create work order jackets for all cost centers.

Scan completed work orders.

Make hotel/flight reservations as needed.

Perform a variety of general clerical duties including maintaining and filing records, verifying accuracy of information, and recording information.

High school graduate or equivalent.

• Ability to speak, read, write, and understand English

Ability to work in a team environment.

• Proficient in use of a desktop computer, including Microsoft Office products

Must be able to operate a PC, dealer AS400 computer system, all related software, e-mail, calculator, telephone, fax machine, copy machine, and printer.

Ability to work with customers in a professional manner and develop/maintain relationships

Material and equipment directly used:
Computer terminals, personal computer, calculator, telephone, fax machine, copy machine, and printers.

Ability to walk up and down stairs.

Frequent sitting/standing for long periods using a computer

Frequent use of hands for simple grasping, pushing, pulling, and writing and typing

Overtime and varying schedules may be required

Professional dress code is required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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