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Receptionist, Administrative​/Clerical

Job in Rockford, Winnebago County, Illinois, 61103, USA
Listing for: Citadel Healthcare
Full Time position
Listed on 2026-06-06
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Front Desk/Receptionist
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

PA Peterson at the Citadel is seeking a Receptionist to join their team. The role involves assisting the Administrator and key personnel in managing incoming calls and schedules, greeting employees, residents, and guests with professionalism while maintaining security.

Responsibilities
  • Works closely with Concierge and other departments to ensure communication when there is a visitor in the facility.
  • Answers all calls coming into the facility in a professional manner and tone, transferring and routing appropriately.
  • Oversees all mail in facility, including sorting and distributing mail.
  • Efficiently contacts appropriate staff members with referrals – plays a key role in ensuring all referral related calls get to the right party in the proper amount of time.
  • Performs basic bookkeeping, filing, and clerical duties.
  • May assist Business Office Manager with accounts payable receipts.
  • Welcomes and provides link to online application to job seekers.
  • Sends emails and faxes.
  • May input admission or patient information into the computer system as required.
  • All other duties, as assigned.
Skills and Abilities
  • Working knowledge of Microsoft Office Suite.
  • Ability to organize, multitask, prioritize and work under pressure.
Education and Experience
  • High School diploma or equivalent.
  • One or more years of prior work experience handling receptionist responsibilities is preferred.
Physical Requirements
  • Walking, reaching, bending, lifting, extended sitting, grasping, fine hand coordination, pushing and pulling, ability to distinguish smells and temperatures, all with or without the aid of mechanical devices is required.
  • Limited potential for exposure to environmental hazards. Understanding and adherence to company safety standards and protocols required.
Benefits
  • Daily Pay & Competitive Compensation
  • 401(k) with company match
  • Medical Insurance
  • Dental, Vision, and Disability insurance
  • Employee Assistance Program (EAP)
  • Employee Discount Program
  • Innovative Training Programs
  • Opportunity for Growth and Advancement
  • Paid Time Off
  • And much more!

Citadel Healthcare Facilities are Equal Opportunity Employers and do not discriminate based on any protected right such as race, color, nationality, gender, age, disability or any protected applicable right under the National Labor Relations Act.

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