Versatile Office Assistant

Are you a curious, detail-oriented person who thrives on variety? TAC Rockford is looking for a part-time intelligent, efficient Versatile Office Assistant to join our team.

Founded in 1991, we are a family-owned company serving global manufacturing giants — including Boeing, SpaceX, Apple, and NASA. We operate out of a beautifully renovated 1900s-era building where curiosity is a requirement and questions are always encouraged.

This role is for someone who enjoys wearing many hats. You won't be stuck behind a desk; you will be an integral part of the office, the warehouse, and the production floor.

• Logistics & Sales Support:
  Enter customer orders, prepare quotes, and maintain proactive customer follow-up.
• Professional Communication:
  Act as the first point of contact by answering phones with a helpful, professional demeanor to direct inquiries and assist clients.
• Bookkeeping Support:
  Assist with accounts payable/receivable and other tasks using Quick Books.
• Packing & Shipping:
  Physically prepare shipments and navigate logistics through UPS, Fed Ex, and other carriers.
• Production & Inventory:
  Gather components for assembly (kitting), perform incoming inspections, and keep inventory accurate.
• Workspace Stewardship:
  Take pride in our environment by assisting with organization and light cleaning to keep operations running professionally.
• Marketing & Admin:
  Assist with mailings, website updates, or creative graphic design projects as needed.

• Strong Communication:
  Professionalism in person, on the phone, and in writing.
• Technical Aptitude:
  Computer proficiency with the ability to learn software quickly.
• Physical Agility:
  Ability to move between office and warehouse environments and lift up to 35 lbs.
• Organization: A "knack" for keeping both physical spaces and digital files orderly.
• Reliability:
  While we offer flexibility within business hours, a consistent weekly schedule is required.

• Familiarity with business documents (POs, quotes, invoices).
• Prior experience in an office or technical/mechanical environment.
• Experience with Quick Books accounting software.
• Experience with international shipping or suppliers.
• An Associate or Bachelor's degree is strongly preferred.

This position is part-time and in-person. Compensation is based on skills and experience. As a part-time role, the Versatile Office Assistant position is not eligible for benefits.