Office Coordinator - Aspen Job Rockford area,Illinois USA,Administrative/Clerical

Become a champion of hope.

At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Position

Purpose

To provide clerical and administrative services to support operations to departmental staff and program clients.

Qualifications/Skills

High school diploma or equivalent combination of education, training and experience
Computer proficiency required.
Proficiency of electronic healthcare records required.
Strong written and verbal communication.
Customer service experience preferred.
Organized with the ability to prioritize and multi-task.
Knowledge of medical terminology preferred
Excellent spelling, proofreading and grammar skills
Experience or training in a Windows-based computer environment

Essential Responsibilities

Work scheduled hours and additional hours when necessary. Overtime may be required.

Type all documents and correspondence relating to client files as requested.

Type forms and handouts used in the treatment process as requested.

Maintain/update all program documents as requested.

Provide administrative support to team members and clients of the program.

Provide support for program and client chart audit and compliance reviews as requested.

Responsible for monitoring stock of office supplies and reordering as necessary.

May be responsible for management of petty cash and collection of client co-payments.

Perform secure handling of cardholder data, including encryption, data storage limitations, and adherence to security protocols.

Participate in mandatory Payment Card Industry (PCI) training, and regular security assessments, all aligned with PCI Data Security Standard (DSS) guidelines.

Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.

Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance.

Deliver exceptional customer service consistently to every customer.

Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.

Assume other related responsibilities as assigned by leadership.

Compensation & Rewards

Starting salary - $19.32/hr.

Schedule

Monday-Friday, 8:30am-5:00pm

Work Location

Aspen Counseling, 8616 Northern Ave. Rockford, IL 61107

Physical Requirements

Vision: Must be able to read printed and/or handwritten materials from a variety of sources 75-100%

Hearing: Must be able to hear well enough to communicate with coworkers 50-79%; answer incoming phone calls 0-24%; transcribe from dictation equipment 0-24%

Standing/Walking/Mobility: Must have mobility between departments within the facility 25-49%

Climbing/Stooping/Kneeling: 0-24%

Lifting/Pulling/Pushing: Must exert up to 20 pounds of force occasionally and/or up to 5 pounds of force frequently to lift or move objects 25-49%

Fingering/Grasping/Feeling: Must be able to finger keyboard for computer work and phone equipment for placing/receiving calls 50-74%

Sitting: must be able to sit for prolonged periods of time when using the computer 50-74%

Environment

Exposure to computers.

Our Benefits

Medical, dental, and vision insurance (multiple plan options to meet your needs)
401(k) with employer match & discretionary contribution
Group Life Insurance, LTD and AD&D
Tuition assistance & licensure/certification reimbursement
Paid Time Off, sick time, bereavement leave
Referral program earning up to $1,000 per hire!
Wellness program, including an on-site gym at select facilities
Discounts at participating retailers
Daily pay available through UKG Wallet for financial flexibility

Who We Are

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based…