Administrative Assistant — Operations & Project Support; Hybrid - Chicago, IL

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. For more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs.

The Administrative Assistant — Operations & Project Support provides high-level administrative and operational support to leaders and team members within Law & Regulation. This role serves as a key partner in ensuring the efficient execution of daily business activities through calendar management, meeting coordination, travel and expense administration, document preparation, communications support, and general office operations.

• Provide comprehensive administrative support to leaders and team members within an assigned Law & Regulation functional area.
• Manage complex calendars, coordinate meetings and events, reserve conference space, and oversee meeting logistics for both virtual and in-person engagements.
• Coordinate travel arrangements and prepare expense reports, invoices, and related documentation in accordance with company policies and budget guidelines.
• Manage and prioritize incoming communications, including calls, e‑mails, mail, and shared mailbox inquiries, ensuring timely and appropriate follow‑up.
• Draft, edit, proofread, and format correspondence, reports, presentations, and other business documents.
• Prepare meeting agendas, organize meeting materials, capture notes as needed, and track action items through completion.
• Maintain organized records, files, and documentation while responding to a variety of administrative requests.
• Support the day‑to‑day operational needs of an assigned functional area within Law & Regulation.
• Gather, organize, and maintain information, data, and supporting materials for presentations, leadership updates, reports, and departmental communications.
• Monitor shared mailboxes, triage requests, route inquiries to appropriate stakeholders, and assist in preparing responses to routine inquiries.
• Support matter management and document management processes, including intake coordination, document tracking, file organization, vendor billing, and collaboration with internal business partners.
• Assist with onboarding and team integration activities by helping new team members navigate department resources, processes, and tools.
• Contribute to special assignments, operational initiatives, and departmental projects as needed.

• Bachelor’s degree or equivalent experience.
• Four or more years of administrative support experience.
• Experience supporting senior leaders, legal, compliance, operations, or other corporate functions.
• Ability to work from the Chicago office as business needs require.

• Proficiency in MS Office Suite:
  Microsoft Outlook, Word, Excel, PowerPoint, MS Teams, Share‑Point, and other business applications.
• Demonstrated administrative, organizational, and office management expertise.
• Strong calendar management and meeting coordination skills.
• Excellent written, verbal, and interpersonal communication abilities.
• Exceptional attention to detail, including document preparation, proofreading, and formatting.
• Strong planning, prioritization, and time‑management skills with the ability to manage multiple competing demands.
• Ability to manage highly confidential and sensitive information with discretion and professionalism.
• Strong problem‑solving skills, initiative, and commitment to follow‑through.
• Ability to collaborate effectively across a matrixed organization and establish productive working relationships at all levels.
• Comfortable supporting both routine administrative activities and project‑related work.
• Experience coordinating travel arrangements and processing expenses.

This position does not have supervisory responsibilities.

Hourly rate ranges from $30.10 to $45.13, based on experience and qualifications.

Allstate is an equal opportunity employer. All state and federal laws prohibiting discrimination are observed. The application and employment process is fair and free from bias. The company employs individuals based purely on qualifications, skills, and job fit, without regard to ancestry, age, color, disability, gender, sexual orientation, religion, or any other protected characteristic.