Guest Services Associate

Guest Services Associate

$15.00- $17.00/hour | Part-time, varied evenings and weekends

Location:

Wesley Willows | Rockford, IL

• Make an Impact: This is your opportunity to make a difference in the lives of others
• Competitive Pay: $15.00–$17.00/hour | Credit given for experience
• Flexible
  
  Schedule:
  
  Part time position with varied hours.
  
  Weekends are 7:00-2:00 or 2:00-9:00, weeknights are 3:00-9:00, holidays required.
• Supportive Team: We value our team members just as much as the people we serve

• Welcome residents, guests, and staff professionally
• Answer phones and provide clerical support, including scanning, copying, mail, and packages
• Use Microsoft Office, Google Workspace, Outlook, and other computer systems for daily operations
• Track visitors, submit work orders, create nameplates, and maintain records
• Support departments with administrative and technology-related tasks
• Maintain confidentiality and follow emergency procedures

• High school diploma or equivalent
• 1+ year of administrative, receptionist, or clerical experience
• Microsoft Office (Word, Excel, Outlook)
• Google Workspace
• Email, data entry, and office systems
• Ability to learn new software quickly
• Strong communication and organizational skills

• Financial Wellness Perks:Access earned wages before payday through
  
  ZayZoon, plus tools and resources to support your financial wellbeing.
• Medical Insurance
• Vision Insurance
• Flexible Spending Accounts
• 403(b) Retirement Plan with Employer Match
• Life/AD&D Insurance
• Short- & Long-Term Disability
• Accident, Critical Illness, and Hospital Indemnity Insurance