Crop Claims Supervisor - Illinois

About The Role

This role provides leadership and oversight for all crop insurance claim investigations and settlements within the assigned district, ensuring accurate coverage interpretation, adherence to regulatory and company procedures, timely claim resolution, and the delivery of exceptional customer service throughout the claims process.

• Collaborates and coordinates to establish and achieve goals for assigned areas.
• Monitors and measures metrics to improve results, efficiencies and adherence to claims goals, policies and procedures.
• Assures consistency across claims operations for assigned areas.
• Provides guidance and counsel to claims personnel with respect to the investigation, evaluation, negotiation and settlement of all crop claims.
• Supervises the development of assigned staff, including succession planning and administering and monitoring employee development to align with corporate and divisional needs.
• Manages the implementation and maintenance of disaster recovery plans and activities in assigned areas.
• Maintains current contact information for all employees in applicable areas and communicates with non-recovery employees during a disaster.

Typically requires 6+ years of relevant experience or a combination of related experience, education and training.

This position allows full-time field work within the territory for this position which includes Hancock, McDonough, Fulton, Cass, Brown, Schuyler, Adams, Pike, Scott, Morgan, Sangamon, Christian, Macoupin, Greene, Jersey, Calhoun, and Montgomery counties and surrounding areas.

$93,200-$128,150

In addition to base salary, this position is eligible for a Short-Term Incentive plan.

Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We’re a big company, yet small enough you can make an impact and won’t get lost in the shuffle.

You’ll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business.

You’ll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match.

COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.

Come join our team at COUNTRY today!