Strategy, Innovation & Product Development Lead Consultant – Allstate Roadside

Job Description

Allstate’s Dispatch AI & Automation Team seeks a high-impact leader for the Roadside Autonomous Vehicle partnership program. The role will shape the future of mobility by leading performance strategy, operational innovation, and cross‑functional execution.

• Lead performance management and continuous‑improvement efforts for AV partnership programs.
• Define, track, and refine OKRs to measure success and support strategic priorities.
• Analyze performance against key metrics, SLAs, and operational goals, identify trends and recommend targeted improvements.
• Gather and synthesize qualitative and quantitative insights from providers, partners, customers and subject‑matter experts using GPS analysis, photos, interviews and operational data.
• Translate insights into actionable recommendations that improve service delivery, operational efficiency and partner outcomes.
• Lead cross‑functional initiatives to develop and implement new capabilities that support autonomous vehicle partnerships and can scale across the broader business.
• Partner with product, process, operations, technology, and automation teams to execute innovation initiatives and accelerate delivery.
• Support AI, automation, and digital‑transformation efforts within roadside operations, identifying opportunities to improve experiences and drive efficiency.
• Use experimentation, pilot programs and test‑and‑learn methodologies to validate ideas, reduce risk and inform scaling decisions.
• Drive operational innovation and performance strategy initiatives that strengthen Allstate Roadside’s position as a trusted mobility partner.
• Support the evolution of Allstate Roadside Services capabilities to meet the emerging needs of autonomous vehicle partners and the broader transportation ecosystem.

• Strong analytical and problem‑solving skills with the ability to translate complex data into practical, business‑driven solutions.
• Experience leading complex, cross‑functional initiatives with multiple stakeholders and competing priorities.
• Ability to balance strategic thinking with hands‑on execution in a fast‑paced, evolving environment.
• Strong project management and organizational skills with the ability to drive results and influence outcomes.
• Effective communication and presentation skills, with the ability to influence partners, business leaders, and executive stakeholders.
• Experience developing business cases, evaluating opportunities, and supporting innovation‑focused initiatives.
• Mindset of curiosity, continuous improvement, customer focus and innovation.
• Interest in emerging technologies, autonomous vehicles, AI, automation and the future of mobility.
• 5+ years of experience in strategy, business operations, product development, innovation, consulting, process improvement or related field (preferred).
• Experience working with cross‑functional teams to drive operational improvements, strategic initiatives or new capability development (preferred).
• Experience supporting technology‑driven products, mobility solutions, AI/automation initiatives or transportation‑related services (plus).

• Experience defining and measuring performance objectives, KPIs and OKRs.
• Experience using data analytics to identify opportunities, measure impact and support decision‑making.
• Familiarity with autonomous vehicle ecosystems, emerging mobility solutions, AI, automation or digital transformation initiatives is highly desirable.
• Demonstrated ability to lead innovation efforts from concept through implementation and scale.

• Analytical Thinking
• Digital Transformation Initiatives
• Innovation
• Key Performance Indicators (KPI)
• Operational Efficiency
• Storytelling
• Strategic Execution
• Strategic Influence

Salary range: $85,000.00 – $ annually, based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Allstate is an Equal Opportunity Employer. We do not sponsor employment‑based visas for this position. All candidates are considered on the basis of qualifications, experience, and skills, without regard to ancestry, age, color, disability, gender, gender identity, gender expression, sexual orientation, marital status, nationality, place of birth, religion, or of other protected categories. Allstate complies with the Family and Medical Leave Act, the Fair Labor Standards Act, and applicable federal, state, and local laws.

Information regarding the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative, and other relevant inclusive hiring practices are available upon request.