Customer Success Manager

Your Role in Action Manage a dedicated book of Corporate Enhanced Tier accounts, serving as their primary Customer Success Manager Act as a customer advocate, sharing insights and feedback to continuously improve the customer experience

Skills & Experience 1–3 years of experience in a customer-facing role (Customer Success, Support, Consulting, or similar) Interest in developing enterprise-level customer management and adoption skills Strong ability to organize work, manage projects, and follow defined processes Excellent written and verbal communication skills Experience in SaaS or technology-enabled services Familiarity working cross-functionally in a fast-moving environment The expected salary range for this role is between following values:

We’re solving big data challenges in the legal tech industry, and we’re always looking for more people to join us on the journey. At Relativity, you'll learn cross-functional skills to grow your career and have the chance to make a big impact on our customers, our industry, and our communities. We admire and value our employees, so it’s no surprise that our hiring process is designed to help us really get to know you – and for you to get to know us, too.
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