Follow Up Specialist; Cox Automotive Fleet Client Solutions Delivery

Employer Industry: Automotive Services Why consider this job opportunity:

• Hourly pay rate up to $22.69
• Opportunity for additional compensation through commission and incentive programs
• Exceptional work‑life balance with flexible time‑off policies
• Comprehensive healthcare options for individuals and families
• Professional development and continuing education opportunities available
• Inclusive parental leave policies and additional perks like pet insurance and employee discounts

• Manage inbound calls efficiently and gather customer requirements accurately
• Enter data promptly, ensuring precise recording of vehicle locations
• Communicate accurate billing information to service providers
• Make outbound calls to provide updates on open events and follow customer instructions
• Collaborate with roadside dispatchers to resolve issues as they arise

• High school diploma or GED with up to 2 years of experience in a related field
• Strong customer service experience
• Availability for variable work shifts, including weekends and evenings
• Ability to multitask and solve problems proactively

• Degree in a related discipline or industry experience

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Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.