Senior Member Services Concierge Supervisor
Job in
Rockford, Winnebago County, Illinois, 61103, USA
Listed on 2026-07-09
Listing for:
Zing Health, Inc.
Full Time
position Listed on 2026-07-09
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager -
Management
Client Relationship Manager
Job Description & How to Apply Below
Zing Health, Inc. is seeking a Concierge Member Services Supervisor to lead a team of Concierge Member Services Representatives (CMSRs) in delivering high-quality service. This position requires strong leadership, customer service experience, and a commitment to member satisfaction.
Your role will involve coaching CMSRs, managing team performance, and ensuring operational excellence in member interactions. You will collaborate across departments to enhance the member experience and drive continuous improvement initiatives.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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