Strategic Account Lead, Client Success & Team
Job in
Rockford, Winnebago County, Illinois, 61103, USA
Listed on 2026-07-13
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM, Account Manager -
Management
Client Relationship Manager, Account Manager
Job Description & How to Apply Below
Jobtailor in Illinois is seeking a Customer Success Manager to lead a small team of specialists, ensuring timely delivery and strong client relationships.
You will monitor workloads, escalate issues, and report performance metrics to senior management while working with cross-functional teams to meet project status and client expectations. Requires 5+ years in customer success and 1 year of people leadership; a Bachelor's degree is required.
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