Accounts Receivable Specialist – Bilingual
Job in
Rockford, Winnebago County, Illinois, 61103, USA
Listed on 2026-07-13
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Responsibilities
- Manage an assigned portfolio of customer accounts across our U.S. and Mexico locations, building relationships via phone and email.
- Resolve past-due balances by identifying root causes and partnering with customers on payment solutions.
- Maintain accurate account records, documenting collection activity and customer interactions.
- Collaborate with Cash Applications, Credit, Customer Service and Sales teams to reduce aging and minimize bad debt.
- Identify opportunities to improve processes and enhance the customer experience.
- High school diploma or equivalent.
- Bachelor’s degree preferred.
- 1+ years of collections, accounts receivable or customer service experience preferred.
- Working knowledge of Microsoft Word and Excel.
- Strong communication skills with a customer-focused, solution-oriented mindset.
- Bilingual (English / Spanish) - fluent in both verbal and written forms.
- Available for travel to Uline’s North American locations.
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