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Customer Service Rep English Customer Service

Guest Experience Specialist - Front Desk

Job in Rockford, Winnebago County, Illinois, 61103, USA
Listing for: Kinseth Hospitality
Full Time position
Listed on 2026-07-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, English Customer Service
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 30000 - 40000 USD Yearly USD 30000.00 40000.00 YEAR
Job Description & How to Apply Below
Kinseth Hospitality is seeking a Customer Service Representative in Rockford, Illinois, to provide exceptional service to hotel guests. The role includes greeting and registering guests, managing guest requests and complaints, ensuring guest safety, and handling billing procedures. Candidates should have strong customer service skills and be able to work effectively in a fast-paced environment. This position offers a supportive working atmosphere with various employee benefits after 60 days of service.
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