Shift Leader Service & Quality Lead
Job in
Rockford, Winnebago County, Illinois, 61103, USA
Listed on 2026-07-16
Listing for:
Wingstop
Full Time, Part Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Wingstop Restaurants is seeking Shift Leaders who are positive, responsible, reliable, and able to work in a team environment. Lead daily operations on the shift, ensuring all food and service quality standards are met.
Motivate and train team members to deliver exceptional customer experience. Manage scheduling, attendance, and productivity of shift staff, while enforcing company policies and regulatory requirements. Handle customer inquiries professionally.
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