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AI-Driven Customer Success & Leader

Job in Rockford, Winnebago County, Illinois, 61103, USA
Listing for: CO1001 CDW Direct, LLC
Full Time position
Listed on 2026-09-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 138000 - 193000 USD Yearly USD 138000.00 193000.00 YEAR
Job Description & How to Apply Below
Position: AI-Driven Customer Success & Renewals Leader

CDW is seeking a Senior Manager, Customer Success and Renewals to shape the future vision for the Customer Success and Renewals disciplines in Illinois. This role leads Managers and teams, driving retention, renewal, and growth targets while balancing financial and operational goals.

A strong emphasis on AI applications and responsible digital adoption is required to elevate customer outcomes and business performance.

We are currently recruiting a AI-Driven Customer Success & Renewals Leader for our team in IL, United States.

Our team is growing, and we are hiring a AI-Driven Customer Success & Renewals Leader in IL, United States.

This opening is for the AI-Driven Customer Success & Renewals Leader role at CO1001 CDW Direct, LLC.

We are seeking a motivated AI-Driven Customer Success & Renewals Leader to join CO1001 CDW Direct, LLC in IL, United States.

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