Enterprise AI Customer Success Director
Listed on 2026-10-01
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Genesys is seeking a Customer Success Director to lead enterprise partnerships across a global portfolio, driving adoption, retention and revenue expansion. You will partner with executive stakeholders, translate complex AI-powered customer experience solutions into measurable business value, and guide cross-functional teams to deliver consistent outcomes across the customer lifecycle.
Based in North America Central Region, this role offers flexible work options and the chance to influence
We would love to welcome a new Enterprise AI Customer Success Director to our organisation in IL, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Enterprise AI Customer Success Director role in the description above.
We appreciate your interest in this position.
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