Field Services Engineer Iii

FIELD SERVICES ENGINEER III

Full Time Rockford, IL, US

• Collect service reports for CM, PM, Cal, Qual and upload copy to CMMS work order
• Ensure Field Service Report completion and follow‑up actions are documented in CMMS
• Conduct Physical Inventory
• Escort Vendors (Third Party) and ensure compliance with facility policy and work standards
• Ensure Vendors comply with PPE policies (Lab Coat, Safety Glasses, Gloves)
• Triage instrument up to 30 minutes to determine if instrument/equipment is repairable on‑site
• Perform PMs/Cal service if applicable and within skillset
• Own Work Orders for on‑site instrument repair
• Handle instrumentation for all equipment that Engineer is trained/certified on
• Handle CATI, II or III as defined by Engineer level supporting site
• Cover client and non‑client instrumentation
• Create Work Requests on multiple CMMS systems and notify Manager/Planner of required off‑site instrument repair needs
• Complete work documentation in CMMS systems (comply with data integrity)
• Assist with installation/decommissioning of equipment
• Tag equipment “Out of Service” if, upon calibration, it cannot be brought back into the calibration tolerances

• Bachelor’s degree is required;
  Sciences or Engineering is preferred.
• Minimum of five (5) years professional experience with research and/or manufacturing laboratory equipment/instrumentation within the regulated industry.
• Requires good technical writing skills.
• Computer literacy with MS Office applications (Word, Excel, PowerPoint, Outlook) and a Computerized Maintenance Management System (CMMS) such as Maximo.
• Above‑average organizing, analyzing, and a minimum of math (practical application of fractions, percentages, ratios, proportions, basic algebra) to determine organizational, customer, and regulatory problems and formulate corrective action plans.
• Requires effective interpersonal skills as demonstrated through prior experience.
• Ability to work independently under minimal guidelines and supervision.
• Working knowledge of applicable regulations and standards, including, but not limited to, GMP, GDP regulations and ISO standards.
• Demonstrated ability to troubleshoot laboratory equipment and instrumentation.
• Clear communication and customer service skills.

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel, or operate equipment, tools, or controls. The employee frequently is required to stand, walk, talk, or hear; sit; climb or balance; stoop, kneel, crouch or crawl; and smell. The employee may lift and/or move up to 25-35 pounds and occasionally lift and/or move up to 50 pounds.
  
  Specific vision abilities required for this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
• The employee may frequently work inside weather conditions, near moving mechanical parts, exposed to wet and/or humid conditions, and an odorous atmosphere, may be exposed to fumes and the risk of electrical shock, and occasionally work on ladders in high places, in small spaces such as lift/metering stations, manholes, tanks and wet wells. The noise level in the work environment is usually moderately loud.