Field Service Engineer

Responsibilities

• Conducts on-site technical and operational support in the design, development, installation and maintenance of equipment and systems of a very complex nature
• Performs startup and commissioning, upgrades, preventative maintenance, training and emergency break fix
• Leads the most complex equipment installation, trial runs, investigative tests, repairs and overhauls
• Performs the most complex and technically demanding work within technical or paraprofessional area
• Preempts potential problems and provides effective solutions in reaction to application of concepts, techniques, knowledge, or processes
• Independently seeks solutions for complex and unusual problems before contacting others
• Be able to train on the job and in a classroom, share knowledge and mentor colleague’s, while leading the most complex product and service training
• Generates and submits reports covering all job activity
• Guides the maintenance of very complex tools, test equipment, calibration items, etc.
• Guides the review of very complex task plans, drawings, and installation schematics and provides continual guidance throughout task duration
• Assume customer responsibilities, special tasks, and other duties assigned by the Project Manager
• Responsible for ensuring that working conditions are safe at all times
• Will communicate with Innomotics business units and customers to determine requirements and provide support and information to our customers
• Required to travel frequently to both US based and International customer sites to investigate customer problems
• Will conduct failure investigations and monitor customer complaints and concerns to ensure the customer receives a satisfactory solution
• Have flexibility to work overtime based on workload and have the ability to work both

• Bachelor’s Degree in engineering or similar field
• 8+ years of experience with Medium Voltage Drives
• Successfully demonstrates extensive knowledge in Variable Frequency Drives (VFD's), Process Automation and Controls, PLC programming, field excitation, Syncronous and Induction Motors
• Must be able to travel up to 100% of time to customer job sites
• You must possess key skills such as budgeting, conflict resolution, negotiating, influencing, quality centered, action orientation, flexibility and team leadership
• You should be able to feel comfortable providing field service engineering and administrative recommendations in customer meetings and job site reviews

• Bachelor’s Degree in Engineering