Product Support Engineer; Onsite

Overview

Product Support Engineer for Ram Air Turbine (RAT) systems. Onsite in Rockford, IL. You will troubleshoot, perform root cause analysis, and collaborate with engineering, manufacturing, and supplier teams to improve products and ensure aerospace hardware performs at its best. This role supports production, test, and field-related activities to keep mission-critical systems reliable.

• Provide operations support for production of RAT systems, including air-driven turbines, angle gearboxes, hydraulic pumps, and linear hydraulic actuators with locking/release mechanisms.
• Provide manufacturing support to suppliers and Collins’ production sites to resolve issues impacting hardware producibility, quality, and yield.
• Investigate electro-mechanical and hydro-mechanical hardware acceptance test failures and production issues to identify root causes and drive corrective actions.
• Collaborate with plant sites and suppliers to implement solutions and improve manufacturing performance.
• Participate in product development activities including cost estimates, standard specifications, drawing layouts, and performance or maintenance requirements.
• Lead and support PFMEA and DFMEA reviews.

You Must Have: Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) unless prohibited by local laws/regulations and minimum 2 years of prior relevant experience.

• Bachelor’s degree in Mechanical Engineering.
• Experience analyzing mechanical rotating hardware and complex mechanical systems.
• Experience resolving hardware manufacturing, operational, and test-related issues.
• Experience supporting product/component development and qualification testing, including performance and environmental testing.
• Understanding of electric machines and rotating mechanical hardware.
• Strong problem-solving skills with the ability to collaborate across engineering, manufacturing, and supplier teams.

• Medical, dental, and vision insurance.
• Three weeks of vacation for newly hired employees.
• Generous 401(k) plan with employer matching funds and retirement contribution, including a Lifetime Income Strategy option.
• Tuition reimbursement program and Student Loan Repayment Program.
• Life insurance and disability coverage.
• Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal,  protection, Birth, adoption, parental leave benefits, Ovia Health, fertility, and family planning, Adoption Assistance, Autism Benefit, Employee Assistance Plan with counseling, Healthy You Incentives, Teladoc, Bright Horizons, and more.

Learn More & Apply Now! We make modern flight possible for millions of travelers and our military every second. Our major product lines are on-board virtually every aircraft flying. Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry, and their ideas drive our performance.

Role type and interview process:
Onsite roles may require in-person interview steps at one of our office locations. The salary range for this role is $68,900 – $131,100. This range is a good-faith estimate and may vary by experience, location, and business needs.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with applicable laws. This role is a U.S.

-based position. If located in a U.S. territory, the appropriate pay structure and benefits will apply.