Floor Attendant - Public Space

Position Summary

The incumbent in this position is responsible for maintaining public and team member areas in a clean, sanitary, and attractive condition.

• Creates an atmosphere that induces guests to make Hard Rock Casino Rockford their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
• Promptly at start of shift, review schedule, check equipment and supplies required to perform the work, scheduled, and prepared for operations.
• Wipe down all machinery on shift by shift basis.
• Inspect and clean all restrooms.
• Pick up and dispose of paper and other rubbish left by patrons throughout the pavilion.
• Upon ending your shift, secure all equipment and machinery, and complete all required paperwork.
• Performs all other duties as assigned and adheres to all Indiana Gaming Regulations and Departmental Standard Operating Procedures.

Attend seminars when needed.

• Safe use of hazardous materials.
• Basic hand and power tools and testing equipment.
• Excellent guest service skills and communication skills.
• Janitorial duties.

• Be flexible to work varying shifts and time schedules as needed.
• Communicate effectively with all levels of employees and guests.
• Review and comprehend all necessary documentation.
• Routine handling of potentially hazardous cleaning chemicals and wastes; requires strict adherence to supervisor's safety instructions and compliance with all safety policies and procedures.
• Routine use of powered cleaning equipment.

Must have high school diploma or equivalent.

• Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.
• Must successfully pass background check.
• Must be eighteen (18) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts.

Hard Rock Casino Rockford is an equal opportunity employer and does not discriminate because of race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, age, disability, or genetic information.
Any job posting or information about careers at Hard Rock Casino Rockford is from 815 Entertainment dba Hard Rock Casino Rockford and you will work for 815 Entertainment as your prospective employer. This means your application is submitted to and reviewed solely by this location, who will make any hiring decisions. If hired, 815 Entertainment dba Hard Rock Casino Rockford will be your employer and is alone responsible for any employment related matters.

21+