Part-Time Fan Events & Experiences Team Member

Part-Time Fan Events & Experiences Team Member

The Rockford Ice Hogs are looking for passionate individuals to join us for the 2026-27 hockey season. These are game day positions that help raise money for the Ice Hogs Community Fund, which supports numerous organizations in the region through grants and sponsor ships. These are fan-facing, customer service-oriented positions operating our Fan Zone table, Spin-to-Win game, and Chuck-A-Puck sales table, as well as selling 50/50 raffle tickets.

In this position you will likely rotate in each of those roles from game to game.

Primary Responsibilities:

• Promote a positive fan experience and work as part of a fast-paced, creative team
• Greet all members and guests with pleasantries as they enter and exit the arena
• Sell 50/50 raffle tickets at the table
• Manage prize pick-up or other item pick-up needs
• Assist fans with mobile purchases for Hamboni rides and Jersey Raffle
• Coordinate requests for video board announcements (birthdays, anniversaries, etc.)
• Take part in pre-game preparation, in-game implementation, and post-game duties to effectively complete assigned tasks
• Answer all fan questions accurately and professionally to enhance their experience
• Assist other departments with game-day initiatives as and any other duties as assigned

Qualifications & Requirements:

• Must be at least 18 years of age
• Should be passionate about customer service, display an outgoing and positive attitude, and be comfortable interacting with fans in large, crowded, arena environments.
• Should have excellent teamwork skills, effective communication skills and exhibit a willingness to help your co-workers succeed
• Should exhibit a genuine enthusiasm for community involvement within the sports industry
• Professionally represent the Ice Hogs brand while on duty

The Rockford Ice Hogs, founded in 1999 and members of the American Hockey League (AHL), is a premier organization and primary development affiliate of the Chicago Black hawks. Located in Rockford, IL, the Team calls the newly renovated BMO Center its home and offices in downtown Rockford, 401 E State Street.

As the longest running professional sports team in Rockford, the organization has developed a passionate local fan base and has set multiple attendance records over the years, while establishing a strong community presence.

The Rockford Ice Hogs' goal is to continue providing exceptional fan experiences, elevating fan attendance, making a substantial impact in the community and continuing their commitment to developing exceptional talent.