Part-Time Fan Events & Experiences Team Member

Career Opportunities with Rockford Ice Hogs

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Current job opportunities are posted here as they become available.

Job Title: Part-Time Fan Events & Experiences Team Member
Department: Marketing and Community Relations
Reports to: Manager, Marketing and Community Relations
Location: Rockford, IL
Duration: 2026-27 AHL Season (September through April)
Status: Part-Time / Seasonal
# Direct Reports: None
Compensation: $15.00 per hour

The Rockford Ice Hogs is an equal opportunity employer that values diversity at all levels. ?

All individuals, regardless of personal characteristics, are encouraged to apply. ?

All qualified applications will receive consideration for employment without regard to gender, race, religion or religious creed, color, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.

The Rockford Ice Hogs are looking for passionate individuals to join us for the 2026-27 hockey season. These are game day positions that help raise money for the Ice Hogs Community Fund, which supports numerous organizations in the region through grants and sponsor ships. These are fan-facing, customer service-oriented positions operating our Fan Zone table, Spin-to-Win game, and Chuck-A-Puck sales table, as well as selling 50/50 raffle tickets.

In this position you will likely rotate in each of those roles from game to game.

Promote a positive fan experience and work as part of a fast-paced, creative team

Greet all members and guests with pleasantries as they enter and exit the arena

Sell 50/50 raffle tickets at the table

Manage prize pick-up or other item pick-up needs

Assist fans with mobile purchases for Hamboni rides and Jersey Raffle

Coordinate requests for video board announcements (birthdays, anniversaries, etc.)

Take part in pre-game preparation, in-game implementation, and post-game duties to effectively complete assigned tasks

Answer all fan questions accurately and professionally to enhance their experience

Assist other departments with game-day initiatives as and any other duties as assigned

Sell 50/50 tickets on the move throughout the arena

Educate Ice Hogs fans on the impact of the 50/50 raffle and invite them to participate

Promote a positive fan experience and work as part of a fast-paced, creative team

Greet all members and guests with pleasantries as they enter and exit the arena

Assist in distribution of promotional items as requested

Take part in pre-game preparation, in-game implementation, and post-game duties to effectively complete assigned tasks

Answer all fan questions accurately and professionally to enhance their experience

Assist other departments with game-day initiatives as and any other duties as assigned

Educate Ice Hogs fans on the impact of the Spin-to-Win or Chuck-A-Puck games and invite them to participate

Help set up the event table prior to doors opening

Take ownership of the event table during assigned times and ensure efficient and accurate transactions

Promote a positive fan experience and work as part of a fast-paced, creative team

Greet all members and guests with pleasantries as they enter and exit the arena

Take part in pre-game preparation, in-game implementation, and post-game duties to effectively complete assigned tasks

Answer all fan questions accurately and professionally to enhance their experience

Assist other departments with game-day initiatives as and any other duties as assigned

• Must be at least 18 years of age

Should be passionate about customer service, display an outgoing and positive attitude, and be comfortable interacting with fans in large, crowded, arena environments.

Should have excellent teamwork skills, effective communication skills and exhibit a willingness to help your co-workers succeed

Should exhibit a genuine enthusiasm for community involvement within the sports industry

Professionally represent the Ice Hogs brand while on duty

The Rockford Ice Hogs, founded in 1999 and members of the American Hockey League (AHL), is a premier organization and primary development affiliate of the Chicago Black hawks. Located in Rockford, IL, the Team calls the newly renovated BMO Center its home and offices in downtown Rockford, 401 E State Street.

As the longest running professional sports team in Rockford, the organization has developed a passionate local fan base and has set multiple attendance records over the years, while establishing a strong community presence.

The Rockford Ice Hogs’ goal is to continue providing exceptional fan experiences, elevating fan attendance, making a substantial impact in the community and…