Part-Time Fan Events & Experiences Team Member

Job Title

Part Time Fan Events & Experiences Team Member

Marketing and Community Relations

Manager Marketing and Community Relations

Rockford IL

2026 27 AHL Season September through April

Part Time Seasonal

None

1500 per hour

The Rockford Ice Hogs is an equal opportunity employer that values diversity at all levels All individuals regardless of personal characteristics are encouraged to apply All qualified applications will receive consideration for employment without regard to gender race religion or religious creed color gender identity gender expression national origin ancestry physical or mental disability medical condition marital status registered domestic partner status age sexual orientation military or veteran status or any other basis protected by federal state local law ordinance or regulation and will not be discriminated against on these bases

The Rockford Ice Hogs are looking for passionate individuals to join us for the 2026 27 hockey season These are game day positions that help raise money for the Ice Hogs Community Fund which supports numerous organizations in the region through grants and sponsor ships These are fan facing customer service oriented positions operating our Fan Zone table Spin to Win game and Chuck A Puck sales table as well as selling 5050 raffle tickets In this position you will likely rotate in each of those roles from game to game

• Fan Zone Promote a positive fan experience and work as part of a fast paced creative team Greet all members and guests with pleasantries as they enter and exit the arena Sell 5050 raffle tickets at the table Manage prize pick up or other item pick up needs Assist fans with mobile purchases for Hamboni rides and Jersey Raffle Coordinate requests for video board announcements birthdays anniversaries etc Take part in pre game preparation in game implementation and post game duties to effectively complete assigned tasks Answer all fan questions accurately and professionally to enhance their experience Assist other departments with game day initiatives as and any other duties as assigned
• 5050 Seller Sell 5050 tickets on the move throughout the arena Educate Ice Hogs fans on the impact of the 5050 raffle and invite them to participate Promote a positive fan experience and work as part of a fast paced creative team Greet all members and guests with pleasantries as they enter and exit the arena Assist in distribution of promotional items as requested Take part in pre game preparation in game implementation and post game duties to effectively complete assigned tasks Answer all fan questions accurately and professionally to enhance their experience Assist other departments with game day initiatives as and any other duties as assigned
• Spin to Win or Chuck A Puck Educate Ice Hogs fans on the impact of the Spin to Win or Chuck A Puck games and invite them to participate Help set up the event table prior to doors opening Take ownership of the event table during assigned times and ensure efficient and accurate transactions Promote a positive fan experience and work as part of a fast paced creative team Greet all members and guests with pleasantries as they enter and exit the arena Take part in pre game preparation in game implementation and post game duties to effectively complete assigned tasks Answer all fan questions accurately and professionally to enhance their experience Assist other departments with game day initiatives as and any other duties as assigned

• Must be at least 18 years of age
• Should be passionate about customer service display an outgoing and positive attitude and be comfortable interacting with fans in large crowded arena environments
• Should have excellent teamwork skills effective communication skills and exhibit a willingness to help your co workers succeed
• Should exhibit a genuine enthusiasm for community involvement within the sports industry
• Professionally represent the Ice Hogs brand while on duty

The Rockford Ice Hogs founded in 1999 and members of the American Hockey League AHL is a premier organization and primary development affiliate of the Chicago Black hawks Located in Rockford IL the Team calls the newly renovated BMO Center its home and offices in downtown Rockford 401 E State Street As the longest running professional sports team in Rockford the organization has developed a passionate local fan base and has set multiple attendance records over the years while establishing a strong community presence The Rockford Ice Hogs goal is to continue providing exceptional fan experiences elevating fan attendance making a substantial impact in the community and continuing their commitment to developing exceptional talent