More jobs:
VIP Players Club & Guest Services Host
Job in
Rockford, Winnebago County, Illinois, 61103, USA
Listed on 2026-08-22
Listing for:
170 815 Entertainment, LLC
Full Time
position Listed on 2026-08-22
Job specializations:
-
Entertainment & Gaming
Customer Service Rep, Event Management & Planning -
Customer Service/HelpDesk
Customer Service Rep, Event Management & Planning
Job Description & How to Apply Below
Hard Rock Casino Rockford is seeking a Player’s Club/Guest Services representative responsible for communicating the Player’s Club program, informing guests of services, and promoting the program on the casino floor. You will engage with guests to enhance their experience and drive participation in club benefits.
The role emphasizes building guest relations, assisting at customer service booths and VIP room, coordinating comps, and ensuring a high level of guest satisfaction while adhering to
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