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VIP Guest Relations Specialist
Job in
Rockford, Winnebago County, Illinois, 61103, USA
Listed on 2026-08-31
Listing for:
Hard Rock International
Full Time
position Listed on 2026-08-31
Job specializations:
-
Entertainment & Gaming
Customer Service Rep, Casino & Gaming, Event Management & Planning, iGaming & Sports Betting
Job Description & How to Apply Below
Hard Rock Casino Rockford is seeking a Guest Services Associate to effectively communicate the Player’s Club program, determine eligibility for complimentary services, inform guests of all aspects of the Player’s Club, and promote the program on the casino floor.
You will service guests at booths and the VIP room, coordinate comps for mid-to-high-end players, and assist with events while upholding Illinois Gaming Regulations and delivering top-tier guest service.
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