Head of Investigation & DMLRO

Job Description

Are you ready to lead high-impact financial crime investigations and shape the future of compliance? We’re looking for a dynamic and experienced professional to join our Financial Crime Compliance (FCC) team as the Head of Investigations & Deputy Money Laundering Reporting Officer (MLRO). You’ll play a pivotal role in safeguarding the integrity of our operations across Jersey, South Africa, and the Falkland Islands.

• Lead all major financial crime investigations across three jurisdictions, including reporting of Suspicious Activity Reports (SARs).
• Serve as Deputy MLRO and act as a key liaison with local regulators and law enforcement.
• Oversee case data quality, ensure compliance with internal controls and manage post-disclosure processes.
• Deputise for the Head of FCC in Jersey when required, ensuring continuity and leadership support.
• Partner with stakeholders across Compliance, Risk, Legal and Business to deliver strategic FCC outcomes.
• Drive FCC awareness, training, and culture across teams, promoting ethical and compliant conduct.
• Manage investigation systems and ensure audit readiness for regulatory inspections.
• Contribute to risk assessments, advise on regulatory expectations, and lead or support significant compliance projects.

• Expertise in financial crime investigations and regulatory compliance across multiple jurisdictions.
• Strong analytical skills with the ability to assess complex risks and make sound decisions.
• Excellent interpersonal and communication skills; able to work with diverse teams and senior stakeholders.
• Proven leadership and mentoring capabilities, fostering high-performing and inclusive teams.
• Ability to navigate regulatory frameworks (AML/CTF/CPF), interpret policy, and influence change.
• Experience managing sensitive, high-stakes regulatory inquiries and audit responses.
• Strategic thinker with operational know-how and a hands-on mindset.

• Extensive experience in banking, with at least 7 years in Financial Crime Compliance.
• Strong knowledge of AML/CTF/CPF frameworks, sanctions compliance, and regulatory requirements.
• ACAMS, ICA, or equivalent FCC certifications (mandatory).
• Bachelor’s degree in a relevant discipline (e.g., Law, Finance, Business).
• Demonstrated success leading complex investigations and working with global regulators.
• Experience in Private or Priority Banking is advantageous.
• A commitment to continuous learning and upholding the highest standards of ethics and conduct.

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you.

You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along…