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Medical Assistant Program Coordinator

Job in Rockford, Winnebago County, Illinois, 61103, USA
Listing for: Rock Valley College
Full Time position
Listed on 2026-02-21
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Education
  • Education / Teaching
    Medical Education
Salary/Wage Range or Industry Benchmark: 69000 USD Yearly USD 69000.00 YEAR
Job Description & How to Apply Below

Position Title: Medical Assistant Program Coordinator

Department: Health Sciences (HLT)

Division: Health Sciences (HLT)

Employee Status: Full-time

Group: Professional Staff Association (PSA)

Grade: M

Salary: ($69, annually)

FLSA: Exempt

ICCB Classification: Professional/Tech

Issued: April 2022

Updated: December 2025

Application Submission

Employment Status: Rock Valley College does not offer sponsorship for employment-based visas for this position now or in the future. Applicants must be currently authorized to work in the United States without the need for employer sponsorship.

Reporting Relationship: Direction is received from the Dean of Health Sciences. Supervision Exercised:
Supervision is exercised over the Certified Medical Assistant Program Instructional Staff.

Job Summary

Responsible for program effectiveness, including outcomes, organization, administration, continuous review, planning, and development. Lead, develop, coordinate, and support operational and strategic components of the Certified Medical Assistant Program. Responsible for attaining and maintaining CAAHEP accreditation. Responsible for student retention initiatives. Candidates must exhibit an effective leadership style that supports the Medical Assistant program, adjunct faculty, and a diverse student population. Excellent customer service must be provided to students, program instructional staff, college administration and staff, clinical affiliates, and others through all methods of contact.

Confidentiality and discretion are required.

Essential Duties and Responsibilities
  • Serve as the point person for the Medical Assistant Program: faculty, students, and community.
  • Provide leadership and coordination for all activities of the Certified Medical Assistant program.
  • Teach up to 15 CHEs of theory and/or lab courses in the program per academic year. Plan course assignment, evaluate student performance, assign grades, conduct course assessment and revision.
  • Provide leadership and guidance in all curriculum and evaluation activities of the Certified Medical Assistant program, including program assessment and learning outcomes assessment.
  • Develop and/or maintain positive relationships with the program's clinical sites.
  • Coordinate agency clinical placements and affiliation agreements.
  • Supervise and support all aspects of the student learning and evaluation at the program's clinical placement sites. This will require regular travel to the clinical sites.
  • Provide orientation and inner-rater reliability activities for clinical preceptors.
  • Provide oversight of the clinical and externship experiences.
  • Oversee student clinical requirements as required by the clinical site.
  • Ensure appropriate and sufficient evaluation of student achievement in clinical and externship experiences.
  • Lead curriculum revision.
  • Review student learning needs, course needs, and select textbooks as well as other supportive student learning material.
  • Coordinate and implement a recruitment plan to meet the program's targeted admission goals.
  • Coordinate the admission review process of all applications to the Certified Medical Assistant program.
  • Assist with advisement for applicants to the program.
  • Conduct new student orientation.
  • Provide advisement and support for students while they are enrolled in the program to facilitate successful retention leading to program completion.
  • Ensures students have met graduation requirements.
  • Facilitate Medical Assistant Pinning ceremonies.
  • Maintain AAMA tracking success:
    Utilizing evidence-based assessment tools, leading to program improvement.
  • Provide recommendations to the Dean on credit course schedules and instructional staff assignments.
  • Provide recommendations for hire as well as mentoring and direct supervision for the program's instructional staff.
  • Acts as a resource to adjuncts and coordinates adjunct mentoring and evaluation processes.
  • Maintain, with the division Dean and staff, communication essential to management of the program.
  • Assist the Dean in developing and monitoring the program budget.
  • Conduct annual Medical Assistant Advisory Committee meetings: prepare agenda, lead meetings, disseminate minutes.
  • Monitor the Medical Assistant website and marketing materials to reflect current information.
  • Annually review the Medical Assistant section of the college catalog for current information.
  • Coordinate ICCB 5-year program review.
  • Maintains CAAHEP accreditation by remaining compliant with CAAHEP standards.
  • Maintain office hours as needed to support the program and the division.
  • Develop and coordinate, as needed, new programs relating to Certified Medical Assistant.
  • Attend and participate in professional development relevant to the program and personal/professional development goals.
  • Participate in committee activities as appropriate in the Health Sciences division, College, and community that will enhance the Medical Assistant program.
  • Adhere to Family Education Rights and Privacy Act (FERPA) and Health Insurance Portability and Accountability Act…
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