Homecare Branch Manager Supervisor Bilingual

Description

Job Title/Position:
Homecare Branch Manager Supervisor

Reports To:

Agency Administrator

Silver Lining is a dynamic and compassionate healthcare provider dedicated to delivering comprehensive health and care services that support emotional, mental, and physical well‑being. Since our founding, we have been committed to empowering individuals and families to lead healthier, happier, and more connected lives through innovative and personalized care solutions.

We are seeking an energetic and detail‑oriented Homecare Branch Manager Supervisor to lead our home healthcare operations. In this pivotal role, you will oversee daily branch activities, ensure high‑quality patient care, manage staff performance, and maintain compliance with healthcare regulations. Your leadership will drive the success of our home care services by fostering a positive team environment and ensuring operational excellence.

• Supervise daily home care branch operations, including staffing, scheduling, and service delivery
• Oversee medical office management functions such as patient records, billing, and documentation using EMR (Electronic Medical Records) systems like Epic or eClinical Works
• Ensure compliance with healthcare regulations including HIPAA and JCAHO standards while maintaining patient confidentiality and safety
• Manage fiscal responsibilities including budgeting, financial management, and resource allocation to optimize branch performance
• Lead human resources activities such as hiring, training, performance evaluations, and staff development for nursing, medical administrative support, and caregiving teams
• Collaborate with healthcare providers to coordinate acute care, managed care plans, utilization management, and other clinical services
• Utilize clinical management systems like Dentrix or Eaglesoft to streamline office workflows and improve patient experience

• Proven supervising experience in a healthcare or medical office environment with strong leadership skills
• Extensive medical office experience including clinic or dental office management; familiarity with EMR/EHR systems such as Epic or eClinical
  
  Works is highly preferred
• Knowledge of healthcare management practices including HIPAA compliance, medical terminology, medical records management, and practice management software
• Strong fiscal management skills encompassing budgeting, financial oversight, and resource planning
• Experience in nursing or acute care settings is advantageous; veterinary or hospital experience is a plus but not required
• Excellent communication skills with the ability to lead a diverse team effectively
• Ability to manage multiple priorities in a fast‑paced environment while maintaining attention to detail

Join us at Silver Lining where your leadership can make a meaningful difference in the lives of those we serve. We are committed to supporting your professional growth through ongoing training and development opportunities.

• 401(k)
• Dental insurance
• Medical insurance
• Life Insurance
• Vision insurance
• Paid time off

• High school diploma or General Education Diploma (GED) required.
• Combination of skills and experience meeting Illinois Administrative Code 89 CH.II, par.
  240.1535 qualifications for supervisory roles.
• Demonstrated ability to develop service delivery plans and supervise direct care personnel.
• Self-directed with the ability to work independently with minimal supervision.
• Strong observational, organizational, and time‑management skills.
• Flexibility and cooperation in fulfilling job responsibilities.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office and ability to learn and use agency‑specific systems.