ASC IT Systems Engineer

Role Overview

The ASC Systems Engineer provides hands‑on IT support, technical coordination, and network connectivity services for Ambulatory Surgery Centers (ASCs). This role serves as the primary ITS representative for the ASCs, supporting day‑to‑day technology needs, ensuring reliable connectivity for clinical and surgical systems, and coordinating with internal ITS teams, vendors, biomedical teams, and ASC leadership.

Provide on‑site and remote technical support for desktops, laptops, printers, scanners, mobile devices, phones, badge readers, AV equipment, and other end‑user technologies. Troubleshoot hardware, software, peripheral, and connectivity issues in a timely and professional manner. Support clinical and administrative systems used within the ASC environment.

This position requires a technically capable, service‑oriented professional who understands the unique operational needs of a surgery center. The role combines field service, endpoint support, network troubleshooting, surgical equipment connectivity, vendor coordination, and clinical workflow awareness.

• Degree in Information Technology, Computer Science, Networking, or related field
• Certifications such as CompTIA A+, Network+, Security+, Microsoft, Cisco, or similar
• 3 or more years of hands‑on IT support, field service, desktop support, network support, or clinical technology support experience
• Experience troubleshooting Windows workstations, printers, peripherals, mobile devices, and network connectivity
• Working knowledge of TCP/IP, DNS, DHCP, VLANs, wireless networking, cabling, and basic switch port troubleshooting
• Experience supporting Ambulatory Surgery Centers, hospitals, clinics, or other healthcare environments
• Experience connecting or supporting surgical, imaging, anesthesia, monitoring, or other clinical equipment
• Familiarity with biomedical equipment workflows and vendor coordination
• Experience with ITSM or ticketing systems such as Service Now, Zendesk, or similar platforms
• Familiarity with Google Workspace, Active Directory, endpoint management tools, and remote support platforms

• Medical, dental, vision, life and AD&D insurance
• Long and short term disability
• 401k program with company match and profit sharing
• Wellness program
• Health savings accounts
• Flexible savings accounts
• plan
• Accident, critical illness and hospital benefits
• Paid holidays
• Paid time off