AVP, Consulative Analytics

Introduction

At Gallagher Bassett, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. We are a team of fast‑paced fixers, empathetic experts, and outcomes drivers who care deeply about doing the right thing and doing it well.

We are the premier global provider of claims services, dedicated to exceptional customer service and demonstrably superior outcomes. The AVP of Risk Management Client Analytics will lead a high‑performing team of analysts who support our largest and most sophisticated clients. As a key leader within the Consultative Analytics team, this role drives actionable insights, delivers tailored analytics solutions, and fosters innovation to meet the complex needs of risk‑management clients—who collectively represent a significant portion of the organization’s revenue.

This position requires a strategic thinker with a strong analytical background, exceptional communication skills, and the ability to collaborate effectively with internal and external stakeholders. The AVP will play a pivotal role in identifying opportunities for program improvement, developing data‑driven recommendations, and presenting insights to senior executives and clients. Approximately 30% travel is expected.

• Strategic Leadership & Team Oversight:
  Lead and mentor a team of analysts, fostering a culture of excellence, innovation, and collaboration.
• Oversee the delivery of customized analytics solutions for risk‑management clients, ensuring alignment with client goals and organizational priorities.
• Provide guidance on complex analyses, ensuring a hypothesis‑driven approach that delivers actionable insights.

• Identify program improvement opportunities through rigorous trend analysis, benchmarking, and scorecard reviews.
• Develop and deliver analytical insights, including root‑cause analysis and actionable recommendations, in collaboration with internal subject‑matter experts (SMEs).
• Guide the creation of KPI dashboards and executive‑level reporting tailored to client‑specific priorities.

• Package insights into polished, executive‑ready presentations for internal and external stakeholders.
• Actively participate in client presentations, serving as a trusted advisor and analytics expert.
• Generate industry insights and thought leadership to support client service teams and enhance client relationships.

• Evaluate the effectiveness of Gallagher Bassett’s solutions through rigorous outcome analysis, adjusting for variables to ensure accurate assessments.
• Conduct primary and secondary research to address complex business questions and identify data requirements.
• Oversee the development of tools and technology to enhance analytics capabilities and streamline processes.

• Draft white papers and thought leadership pieces on emerging trends impacting the insurance and workers’ compensation industries.
• Stay abreast of industry developments to inform analytics strategies and client recommendations.

• Proven experience leading analytics teams, with a focus on delivering insights for large, sophisticated clients.
• Expertise in hypothesis‑driven analysis, root‑cause determination, and actionable recommendations.
• Strong proficiency in data visualization, dashboard creation, and executive‑level reporting.
• Exceptional communication and presentation skills, with the ability to convey complex insights to senior executives and clients.
• Demonstrated ability to manage multiple priorities and solve problems of moderate to high complexity.
• Experience in the insurance, risk management, actuarial sciences, or consulting is highly desirable.

• Strategic thinking and problem‑solving
• Leadership and team development
• Client‑centric mindset with a focus on delivering value
• Analytical rigor and attention to detail
• Strong collaboration and stakeholder management skills

• Bachelor’s degree or higher, with strong academic credentials
• Proficient with Excel and…