More jobs:
D365 CRM, Copilot/AI Functional Lead
Job in
Rockford, Winnebago County, Illinois, 61103, USA
Listed on 2026-07-13
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
IT Consultant, CRM System, Systems Analyst, IT Project Manager
Job Description & How to Apply Below
Responsibilities
- Collaborate with Technical Architects and clients for successful product implementations
- Lead teams in strategic planning and mentoring junior staff
- Oversee project life cycles from inception to conclusion
- Provide support after project go-live to achieve client satisfaction
- Embrace technology and innovation to advance project delivery
- Architect solutions that align with client needs and expectations
- Manage client accounts to achieve quality outcomes
- Encourage a culture of continuous improvement and innovation
- Bachelor's Degree
- 8 years of experience
- Microsoft Dynamics 365 CRM or ERP certification
- Certification(s) Preferred: ERP: D365 F&O Trade and Logistics and at least one other D365 F&O module (Microsoft LCS or Microsoft Sure Step Certification), CRM: D365 Sales, Marketing, Dynamics CRM (D365/2013/2011)
- Managing entire project lifecycle and resources
- Serving as global point of contact on application design
- Creating functional specs and design documents
- Estimating broad requirements and solution designs
- Participating in testing, quality management reviews
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