Tier II Helpdesk Lead & IT Support Specialist
Job in
Rockford, Winnebago County, Illinois, 61103, USA
Listed on 2026-07-19
Listing for:
CEdge Inc
Full Time
position Listed on 2026-07-19
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
CEdge Inc. is seeking a Helpdesk Lead to maintain documentation, support onboarding, and drive a customer-focused culture at Scott Air Force Base, United States.
The role requires ensuring policy compliance and coordinating across stakeholders during service disruptions. The position involves desktop platform configuration, maintenance, and imaging, plus workstation upgrades and troubleshooting in both NIPRNET and SIPRNET environments.
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