Senior Manager, Digital Product

Responsibilities

• Lead the strategy, development, adoption, and continuous evolution of Caterpillar's digital product suite supporting Enterprise Capacity Requirements (EPP/ECR) and related capacity and agility planning processes
• Oversee a global team of Digital Product Owners, Developers, and Analysts
• Define, communicate, and execute product vision, strategy, functional roadmaps, and release plans
• Manage the end-to-end product lifecycle, including planning, development, deployment, adoption, support, and continuous improvement
• Drive product engagement, user adoption, and customer satisfaction
• Prioritize issues, enhancements, and new feature requests based on business value, strategic alignment, customer feedback, and technical feasibility
• Monitor and report on product quality, adoption metrics, value realization, and operational performance
• Coordinate with Information Technology, SPPD Data Teams, and business stakeholders for on-schedule, on-budget product releases
• Establish product governance processes and prioritization frameworks
• Manage software change requests and enhancement pipelines
• Partner with business process owners, Procurement, Supply Chain leadership, and functional stakeholders
• Gather and evaluate business requirements, customer feedback, and market opportunities
• Facilitate alignment across business units, technical teams, and leadership stakeholders
• Communicate product strategies, roadmaps, and business value to executive and operational audiences
• Develop team capabilities in digital product management, product ownership, business analysis, and Agile delivery
• Coach team members and foster collaboration, innovation, continuous learning, and accountability

• Bachelor's degree or higher from an accredited college or university
• Strong quantitative foundation in statistics, probability, mathematics, engineering, operations research, economics, analytics, or related disciplines
• Significant experience in Digital Product Management, Product Ownership, Software Development, Business Analysis, Supply Chain Technology, or a related field
• Proven success leading teams and managing complex cross-functional initiatives within a global organization
• Understanding of Enterprise Capacity Requirements (EPP/ECR) processes, planning systems, and related business workflows
• Familiarity with engineering, manufacturing, ERP, and supply chain data environments
• Programming or code development experience using Python, C#, C++, Type Script, or similar languages
• Experience with SQL, Snowflake, Power BI, and modern cloud-based data platforms
• Ability to identify, evaluate, and apply Artificial Intelligence (AI) and Machine Learning (ML) opportunities
• Experience translating complex business requirements into scalable digital products, analytics solutions, and data-driven capabilities
• Strong business acumen balancing strategic priorities, user needs, and technical considerations
• Ability to analyze complex situations and make sound business decisions
• Ability to communicate effectively across technical, operational, executive, and matrixed organizational audiences
• Demonstrated success managing digital products throughout the entire product lifecycle
• Experience leading multiple products or releases of critical enterprise software applications
• Experience with product usability analysis, customer feedback assessment, prioritization, roadmap development, and value realization
• Experience managing software enhancement requests and product change processes
• Any employment offer is conditioned upon successful completion of a drug screen
• Visa sponsorship, international assignments, and payroll transfers are not available

Demonstrates expertise in Digital Product Management and Product Ownership, with a strong foundation in statistics and analytics. Proven ability to lead cross-functional teams, manage the product lifecycle, and drive user adoption and customer satisfaction.

• Digital Product Management
• Product Ownership
• Software Development
• Agile Delivery
• Artificial Intelligence (AI) Opportunities

• Python
• C#
• C++
• Type Script
• SQL
• Snowflake
• Power BI
• Business Analysis
• Capacity Planning
• Product Usability Analysis

• Effective Communication
• Team Leadership
• Collaboration
• Problem Solving
• Customer Focus

• Enterprise Capacity Requirements (EPP/ECR)
• Supply Chain Technology
• Manufacturing Workflows
• Cross-Functional Initiatives
• Operational Performance

• Cloud-Based Data Platforms
• ERP Systems
• Data Analytics Solutions
• Product Governance Processes
• Change Management