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In-Store Tech Support Specialist
Job in
Rockford, Winnebago County, Illinois, 61103, USA
Listed on 2026-08-27
Listing for:
Best Buy
Full Time
position Listed on 2026-08-27
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Best Buy’s Geek Squad Agent role offers frontline technology support in-store, helping customers assess needs, perform basic services, and collaborate with other agents on more complex repairs.
You’ll answer questions, set up devices, manage queues, and participate in training to stay current. A customer-focused mindset and flexible schedule are essential. This position emphasizes friendly, knowledgeable service in a fast-paced retail environment with employee discounts and growth opportunities.
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