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IT Deskside Support Specialist — End-User Tech Champion
Job in
Rockford, Winnebago County, Illinois, 61103, USA
Listed on 2026-09-06
Listing for:
SAIC
Full Time
position Listed on 2026-09-06
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
SAIC's National Security Customer Group seeks a Computer User Support Specialist to support USTRANSCOM at Scott Air Force Base, IL. Provide Tier 1/2 deskside end-user support, image Windows 11, deploy equipment, and manage assets.
Service Now, Active Directory, and MS Office expertise required;
DoD Secret clearance and CE/ITIL certifications preferred. Role includes after-hours coverage during planned or emergency events; strong communication and multi-team coordination are essential to restore
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