Global Trade Supervisor

Job Summary

The Global Trade Supervisor plays a critical leadership role in managing the day‑to‑day regional trade operations and ensuring compliance with global import and export regulations. This position manages a team of trade specialists, coordinates trade activities, resolves escalated issues, and drives process improvements.

• Team Leadership & Oversight: Supervise a team of trade professionals, providing coaching, performance feedback, and development opportunities; allocate resources and prioritize tasks to ensure timely and compliant execution; foster a collaborative and high‑performing team culture focused on accuracy, accountability, and continuous improvement.
• Trade Operational Coordination: Manage day‑to‑day import and export operations, including documentation, classification, valuation, and broker coordination; monitor shipment flows and customs clearance processes to prevent delays and ensure compliance; collaborate with supply chain, logistics, and legal teams to align trade operations with business needs.
• Compliance Management: Oversee adherence to international trade regulations, including customs laws, export controls, and sanctions; ensure internal policies and procedures are consistently followed and updated in response to regulatory changes; serve as a point of escalation for complex compliance issues and coordinate resolution with internal and external stakeholders.
• Audit & Regulatory Engagement: Prepare for and lead internal and external audits, including those by customs and regulatory agencies; ensure audit readiness through accurate documentation and compliance practices.
• Risk Mitigation & Issue Resolution: Oversee identification and assessment of compliance risks across trade activities; ensure mitigation strategies are implemented and risk logs are maintained with timely completion of corrective actions; participate in investigations into trade discrepancies or violations, providing detailed reports and recommendations to senior leadership.
• Process Improvement & Automation: Drive initiatives to streamline trade processes and improve operational efficiency; lead implementation of trade automation tools and systems enhancements; monitor key performance indicators (KPIs) and use data analytics to inform decision‑making and identify opportunities for improvement.
• Stakeholder
  
  Collaboration:
  
  Act as a liaison between internal departments (e.g., Supply Chain, Legal, Finance) and external partners (e.g., customs brokers, freight forwarders); facilitate cross‑functional meetings to address trade‑related challenges and align on compliance strategies.
• Training & Program Development: Develop and deliver compliance training, support the creation of operational frameworks, and promote a culture of continuous learning; perform duties consistent with the company’s AAP/EEO goals and policies; perform other duties as required or assigned by the manager.

• Bachelor’s degree or equivalent in supply chain management or a related field of business.
• 5+ years of related experience in Global Trade, Logistics, Transportation, Distribution, Supply Chain, or finance industry.
• 2+ years of management experience with direct reports and/or indirect leading of teams; mentoring and coaching experience required.
• Preferred:
  Additional certification, such as a US Customer broker license.
• Strategic Communication:
  Clearly communicates expectations, goals, and performance standards to team members and stakeholders; translates complex trade data and regulatory information into actionable guidance.
• Team Leadership:
  Leads by example to build a culture of accountability and collaboration while mentoring team members; provides clear direction, constructive feedback, and growth opportunities to align performance with business goals.
• Professionalism:
  Respectful communication, a positive attitude, and consistent accountability; builds strong working relationships across teams and levels; collaborates both independently and with others to meet operational goals.
• Trade Compliance &
  
  Risk Management:
  
  Ensures adherence to trade regulations, policies, and procedures; identifies and mitigates…