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Customer Service Operations Manager
Job in
Rockford, Winnebago County, Illinois, 61103, USA
Listed on 2026-08-11
Listing for:
US Foods
Full Time
position Listed on 2026-08-11
Job specializations:
-
Management
Operations Management
Job Description & How to Apply Below
US Foods is seeking a Supervisor for the Customer Contact Center in Rockford, IL. You will lead a team responsible for day-to-day customer interactions, ensuring timely responses and high service levels to Sales Managers, Territory Managers, and customers.
The role emphasizes development of staff, performance management, and driving initiatives to improve service quality and efficiency. A Bachelor’s degree and prior leadership in food service distribution or contact centers are preferred.
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