Quality Assurance and Food Safety Supervisor

Job Description

QUALITY ASSURANCE AND FOOD SAFETY SUPERVISOR

Join Team Bento and be a part of our group of companies which operates more than 5600 locations globally. With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experience.

• Chicago Food Factory - Unit 189, 5801 W Dickens Ave, Chicago, IL 60639 | Shift: Monday to Friday from 7:00 AM to 3:30 PM, required to work on weekends occasionally.

The responsibility of this role is to ensure consistent quality of production and plant sanitation by developing and enforcing above standard manufacturing practices.

• Responsible for GMP and HACCP consistent with company policies and procedures as well as regulatory compliance.
• Performs as a HACCP leader to ensure HACCP program and pre-requisite programs are up-to-date and fully implemented in production.
• Provide leadership and direction in the plant QA team towards training, coaching and developing of QA technicians. This includes, but is not limited to identifying training needs, providing opportunity for personal growth, assessing performance goals, assuring adherence to company policies and practices, managing absenteeism and assisting in disciplining should coaching be ineffective.
• Provide leadership during audits. Assist and lead as assigned by QA Manager.
• Maintain records of finished product specifications, SOPs, SSOPs, QA forms etc.
• Creates training materials to support GMP/HACCP/Sanitation programs at all levels of the company and provides routine employee training on quality, regulatory, and food safety principles and policies to ensure 100% completion.
• Reviews plant issues, ensures problems are resolved, and follows-up on customer/supplier complaints with corrective actions and preventive measures.
• In conjunction with the Plant Operations, implements quality enhancement processes and procedures at the plant level to achieve process improvements and cost savings.
• Maintains Recall/Mock Recall, Traceability, FIFO, Continuous Improvement, Sanitation, Pest Control, Food Security, etc. programs.
• Supports third party audits (GMP, Costco), customer and internal audit.
• Manages direct report of 2 QA Technician and prepares recommendations for team development.
• Oversees facility sanitation through monitoring of environmental swabbing and communicate with a Sanitation team on any identified cleaning issues.
• Reviews internal/external testing results for the raw material, finished products, etc.

• Completion of college diploma in Food Science, or a related field. Preferred 5 years of experience in Quality Assurance.
• Required to have GFSI experience (SQF is an asset), PCQI certification
• Strong analytical, problem-solving and time management skills.
• Ability to work well in a team environment and collaborate up and down the organization.
• Previous leadership experience preferably in a Food Processing facility.
• Disciplined, motivated and accountable for all Quality Assurance matters.
• Strong systems skills (including MS Office).

• Competitive Compensation:
  Starting salary $50,000 annually.
• Power of
  
  Collaboration:
  
  Live our core values - "Own it", "Care about it", "Make it exceptional", and "Win together" - as we work together to create better food for everyone, the Japanese way.
• Competitive Rewards:
  Reap the benefits of a comprehensive compensation, bonus plan, group health benefits, and retirement plans that recognize your outstanding contribution.
• Ignite Your Potential:
  Fuel your growth with extensive training and opportunities for career advancement, empowering you to unleash your full potential.
• Champion Diversity and Inclusion:
  We proudly celebrate and champion employment equity, diversity, and inclusion through our Affinity Committee, ensuring that every voice is empowered and heard.
• Lead the Sustainability Revolution:
  As part of our commitment to ESG, our Sustainability Committee drives our environmental initiatives and champions sustainable practices.