Calibration Administrator

Position Title:
Calibration Administrator

Who We Are

Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all.

If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you.

• Manage the full lifecycle of calibrated tooling, including tracking due dates, coordinating recalls, and ensuring all tools remain within compliance requirements
• Maintain and update calibration databases (Indy Soft) with accurate tool status, location, and history to support traceability and reporting
• Generate and distribute recall lists, proactively communicating with production teams to ensure timely tool turn-in and prevent overdue conditions
• Coordinate with external calibration vendors (TMI, etc.) to ensure proper calibration intervals, specifications, and turnaround times are met
• Review calibration certificates for accuracy and compliance with internal procedures (MES-11-01) and applicable standards (ISO/ANSI requirements)
• Support audits by ensuring all tooling records, certifications, and processes meet compliance standards
• Investigate and document out-of-tolerance (OOT) conditions, working cross-functionally with Quality and Engineering to assess impact and resolution
• Manage missing tool processes, including tracking, escalation, and documentation (MES-QUAL-1126), and maintaining Lost Gage reporting
• Coordinate tool transactions, including intake, shipment, vendor tracking, and return to service
• Collaborate with Quality, Engineering, and Production teams to resolve tooling issues, clarify requirements, and maintain operational flow
• Identify process gaps and implement improvements to increase efficiency, accuracy, and accountability within the calibration program
• Support implementation of tooling organization systems, including location tracking and inventory control initiatives

• High School Diploma required
• 1-3 years experience with compliance-driven environments (quality, manufacturing, aerospace preferred)
• Knowledge of calibration gauge control
• Strong organizational and time management skills with ability to handle multiple priorities
• Experience coordinating with vendors and cross-functional teams
• High attention to detail, especially with documentation and data accuracy
• Ability to work independently and take ownership of processes
• Strong communication skills with ability to follow up and drive action
• Experience with tracking systems or databases (Indy Soft or similar preferred)
• Familiarity with calibration processes, tooling control, or quality systems is a plus
• Microsoft Excel – ability to manage and update tracking logs, filter/sort data, and maintain accurate records (pivot tables or basic formulas are a plus)
• Microsoft Outlook – managing high-volume communication, sending recall notifications, coordinating with multiple teams and vendors
• Microsoft Word – documenting procedures, reports, and internal communication clearly and professionally
• ERP systems (SAP or similar) – familiarity with part tracking, transactions, or basic system navigation is a plus
• Basic data accuracy & recordkeeping – ability to maintain clean, reliable data for audit and traceability purposes

$27/hour–$30/hour

Compensation decisions are made based on factors including experience, skills, education, and other job-related factors, in accordance with our internal pay structure. We also offer a comprehensive benefits package, including health insurance, paid time off, and retirement plan.

• Health insurance
• Paid time off
• Retirement plan (401(k) and matching)
• Dental insurance
• Vision insurance
• Life insurance, Short/Long Term Disability
• Referral program

This role is an on-site position located in Rockford, ILL.

• You must be able to commute to and from the location with your own transportation arrangements to meet the required working hours.
• Shop floor environment, which may include but not limited to extensive walking, and ability to lift up to 40 lbs.

Due to the nature of the work, zero travel is required.

U.S. citizenship is required.

Quest Global is An Equal Opportunity/Affirmative Action Employer. EOE/AA