Xfinity Retail Sales Consultant

Job Summary

Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity.

Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience; providing outstanding customer service with all customer interactions; meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow‑up and service excellence; helping customers interpret and clarify their account statements and pay their bills in the store; answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests;

acting as brand ambassador to promote Comcast/Xfinity products; providing expert‑level understanding and passion around technology, especially around Comcast products and services; maintaining detailed sales product knowledge, including competitive information; contributing to a fun and competitive environment; connecting our products and services to our customers’ everyday lifestyles; adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

• High School Diploma or equivalent.
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25‑pound boxes, and the ability to move around the store constantly.

• Communication
• Critical Thinking
• Problem Solving
• Customer‑Focused
• Persuasion
• Professional Integrity
• Resilience
• Self Motivation
• Teamwork
• Technical Knowledge
• Workplace Organization

Base Pay: $15.63. Total Target Compensation (Base Pay plus Targeted Commission): $23.32. Most sales positions are eligible for a commission; compensation includes benefits.

• Medical, Dental, and Vision coverage.
• Comcast X‑Infinity courtesy services in serviced areas.
• Discount tickets to Universal Resorts.
• Paid Parental leave.
• Tuition reimbursement up to $8,000 for full‑time employees.
• Paid Time Off.
• 401K savings plan with up to 6% dollar‑to‑dollar matching.
• And much more.

• High School Diploma / GED.

• 2–5 years of relevant experience.

Comcast is an EOE/Veterans/Disabled/LGBT employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Comcast is an equal opportunity workplace. We consider all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.