Retail Merchandising Support Associate, Cherryvale - Part Time

Be part of an amazing story

Macy’s is more than just a store. We’re a story that has captured the hearts and minds of America for over 160 years. It’s a story of innovation and tradition, of inspiring stores and irresistible products, of the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. These moments and milestones make Macy’s a special place to work.

As a Merchandising Colleague – also known as a Front of House Colleague – you will play a critical role in delivering a seamless, inspiring in‑store experience. Your responsibilities include executing merchandise movement and placement strategies, enhancing the visual appeal of the sales floor, maintaining well‑organized and shoppable displays, and ensuring that pricing and promotional signage is accurate and up to date.

Your attention to detail and commitment to operational excellence directly impact our customers’ experience. You’ll be a visible and welcoming presence on the floor, greeting customers with genuine hospitality and offering assistance to ensure they feel seen, supported, and valued.

Collaboration is key. You’ll work closely with colleagues across departments to meet shared goals, support sales, and contribute to a culture of hospitality, positivity, and making every customer feel welcome.

Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers.

On the floor, they focus on the customer – offering a warm welcome, making eye contact, creating friendly, personal conversations, actively listening to their needs, and providing thoughtful assistance to build lasting relationships.

Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, replenishing merchandise, and supporting any needed merchandise moves.

They finish strong by sharing our Loyalty program benefits, ensuring customers have all they need, and ending with a sincere thank‑you. They collaborate with the team to tie up loose ends – reorganizing the department, restocking merchandise, and preparing the space for a successful tomorrow.

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
• Must be able to:
  • Understand and communicate effectively with customers, co‑workers, and supervisors
  • Read and understand employment policies and safety rules/procedures in English
• Able to create connection with customers, help the store achieve sales goals, and participate in sales‑boosting events
• Create a welcoming, friendly environment for customers and colleagues, fostering meaningful conversations and connections
• Able to learn about products in the store and be able to give expert guidance to customers based on their wants, features, and choices
• Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
• Effectively use point‑of‑sale technology and digital tools to streamline transactions and enhance the shopping experience
• Work seamlessly with colleagues at all levels and across departments to drive sales and elevate the customer experience
• Meet daily sales goal challenges

• This position requires talking, lifting, constant moving, standing, and reaching with arms and hands
• Standing for at least two consecutive hours, lifting up to 50 lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
• Requires close vision, color vision, depth perception, and focus adjustment
• Frequent use of computers and other technology, including handheld equipment, cash register, and ability to process register transactions

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well‑being with paid…