Convenience Store Associate

Location

4985 10 Mile Rd NE - Rockford, Michigan 49341

This role independently displays and stocks products while ensuring financial best interests of the store. The position upholds guest experience guidelines and complies with safety and food‑safety standards.

• Process financial transactions (cash, checks, credit cards, food stamps, WIC, loyalty cards, gift certificates, bottle refunds, voids, and coupons) accurately and in accordance with company policy.
• Assist in receiving, unloading, and stocking products in required areas of the store.
• Perform front‑end duties such as operating the cash register, suggestive selling, enrolling guests in loyalty programs, and maintaining a clean and organized service area.
• Ensure proper use of product identification and corresponding PLU’s; report pricing or signage errors.
• Maintain knowledge of current store programs and product locations (e.g., One More Item and department flight plan).
• Communicate company programs, in‑store specials, and coupons to customers and model high standards of service.
• Comply with company policies regarding security, cash handling, product handling, sale of alcohol and tobacco, etc.
• Maintain a clean and well‑stocked department and outside grounds in accordance with safety and sanitation procedures.
• Assist with stocking items on the sales floor, cooler, and backroom.
• Follow all PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
• May be assigned tasks in other departments based on customer experience needs.
• Additional responsibilities may be assigned as needed.

• High school diploma or GED (preferred).
• One year of prior retail or related experience preferred.
• Good verbal communication skills; ability to interact politely and effectively with customers.
• Good customer service and organizational skills; detail‑oriented.
• Basic reading, writing, and arithmetic skills are required.

The role requires lifting and/or moving up to 30 pounds frequently, and up to 50 pounds occasionally, standing and walking for extended periods, and bending, stooping, twisting, and turning frequently. The employee will work in a typical retail store environment with varied temperatures and occasional exposure to outside weather conditions. Noise level is usually low to moderate.

Spartan Nash offers a robust and competitive Total Rewards benefits package as part of its People First culture.

Spartan Nash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two‑way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans.

We are not able to sponsor work visas for this position.