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Sales Associate

Job in Rockford, Winnebago County, Illinois, 61103, USA
Listing for: Carter's Retail Inc.
Full Time position
Listed on 2026-07-07
Job specializations:
  • Retail
    Retail Sales, Retail Associate/ Customer Service
  • Sales
    Retail Sales
Salary/Wage Range or Industry Benchmark: 14 - 16 USD Hourly USD 14.00 16.00 HOUR
Job Description & How to Apply Below

As a Sales Associate, you will be the first face of the brand for growing families, greeting customers and assisting them with baby essentials and school preparation.

What You’ll Do:
  • Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
  • Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
  • Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
  • Execute and expedite point‑of‑sale/register transactions.
  • Complete floor replenishment and shipment as needed.
  • Articulate current promotional events and the brand loyalty program, including credit, to customers.
  • Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.
Qualities we’d love in a candidate:
  • A positive and solutions‑oriented mindset.
  • Demonstrated customer service and engagement skills.
  • Effective and professional verbal and written communication skills.
  • The ability to manage multiple tasks at once.
Physical Requirements:
  • Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Stand or walk for extended periods of time; climb up and down a ladder.
  • Provide availability that may include days, nights, weekends, and holidays as scheduled.
Benefits:
  • Schedules that fit your life.
  • Mental health benefits.
  • 30% discount on our brands.
  • Referral bonuses.
  • Advance You Program: earn a GED or a bachelor’s degree tuition‑free or learn English as a second language.
  • Professional and personal development programs.

Compensation for this position ranges from $14.00 to $16.00 per hour based on experience and location.

Carter’s is an Equal Opportunity and affirmative action employer. (Minority/Female/Disability/Veteran).

Applications will be accepted until at least 7 days after the posting date.

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Position Requirements
10+ Years work experience
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