Community Specialist | N Michigan

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits, offering high‑quality technical fabrics and functional design to support a healthy, thriving future.

Community Specialist – Execute the store’s community strategy, building relationships with local partners, hosting events, and delivering a world‑class guest experience that reflects the store’s community perspective.

• Collaborate with store leadership to bring community strategy and guest experience to life.
• Establish and manage local key relationships (e.g., Ambassadors, studio owners, Sweat Collective partners) to increase guest acquisition and retention.
• Engage the local community to identify future Ambassador or partner opportunities and bolster the store’s reputation as a community hub.
• Connect with guests on the floor to assess unique needs, provide product education, and incorporate omnichannel programs into a seamless experience.
• Attend, support, and/or host local and regional community events.
• Execute the product seeding strategy through community partners and Ambassadors.
• Review community‑relevant business data and metrics to share insights and recommendations with store leadership.
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences.

• Must be legally authorized to work in the country where the store is located.
• Must have the ability to travel to the assigned store with reliable transportation.

• Work schedule varies based on store needs.
• Shifts include mornings, afternoons, evenings, weekends, and holidays.
• During peak periods or special events, schedules may include early mornings or late nights/overnights.

• At least 1 year of cumulative experience in customer service, grassroots marketing, brand engagement, or community building.

• High school diploma, GED, or equivalent (or higher).
• Experience building or maintaining relationships with clients, groups, or partners and motivating team members to achieve goals.

• Inclusion & Diversity: Creates and supports an inclusive environment that values and celebrates differences.
• Integrity: Behaves in an honest, fair, and ethical manner.
• Connection and Partnership: Builds professional relationships with team members and guests; develops cross‑functional partnerships.
• Planning and Organizing: Plans and organizes work efficiently to ensure alignment with priorities.
• Collaboration and Teamwork: Works productively with and supports others to achieve common goals, seeking diverse perspectives.
• Learner Mindset: Is curious, open to feedback, and pursues new learning and skill development.
• Self‑Leadership: Takes personal responsibility for actions and inspires others to support goals and initiatives.
• Interactive Communication: Conveys information effectively and understands shared information while interacting with others.

• Work occurs in various environments, including store spaces with bright lights, loud music, and community locations.
• Work involves building relationships with new people, strengthening community partnerships, and participating in fitness or movement events.
• Work is accomplished as part of a team, sometimes independently, and often using computers or other technical devices.

Base Pay Range: $22.50–$25.89 per hour, subject to local minimum wages.
Target Bonus: $2.00 per hour.
Total Target Base Pay Range: $24.50–$27.89 per hour.

• Extended health, dental, and mental health benefits.
• Paid time off.
• Savings and retirement plan matching.
• Generous employee discount.
• Fitness & yoga classes.
• Parenthood top‑up.
• Extensive catalog of development courses.
• People networks, mentorship programs, and leadership series.

Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, disability, military service, pregnancy, or any other protected classification. Reasonable accommodation is available for qualified individuals with disabilities. This policy applies to all employment practices, including recruitment, hiring, compensation, benefits, and termination.